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Help Centre

  • Embroidered Garment Holes

    Embroidered Garment Holes

    My embroidered design on a t-shirt is puckering and has pin holes. What am I doing wrong? Helpdesk ResponseUsing the correct needle is essential and for this you should be...

    Daniel Horgan

  • Emb-Adjusting Take Up Levers

    Emb-Adjusting Take Up Levers

    The silver knob aligns the take up lever on the active needle with the arm that makes it go up and down.The take up levers should all be in the...

    Daniel Horgan

  • Buying your first embroidery machine

    Buying your first embroidery machine

    I am starting out in embroidery, what is the best machine to buy? Helpdesk ResponseI will try to answer your question as an embroiderer rather than someone who is trying...

    Daniel Horgan

  • Embroidery Machine Suppliers

    Embroidery Machine Suppliers

    ETC Supplies are happy to recommend the following Embroidery Machines suppliers; These embroidery machines are sold in the UK by:   Holiauma UK Ltd Barnsley Office:Unit C3Grove ParkSpringvale RoadGrimethorpeBARNSLEYS72 7BFTel...

    Daniel Horgan

  • Thread coming out of needle

    Thread coming out of needle

    Problem: Needle was becoming un-threaded at the beginning of every letter. (Oddly, designs stitched perfectly, larger fonts stitched perfectly, only the smaller fonts would become un-threaded at the beginning of...

    Daniel Horgan

  • Machine engineer recommendations

    Machine engineer recommendations

    At ETC Supplies we always look for ways to keep our customers ahead of the competition. We now have an associations with very highly qualified Sewing/Embroidery machine engineers in the UK....

    Daniel Horgan