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Reliable servicing helps protect stitch quality, reduce downtime and extend the working life of your equipment. To make it easier to find the right support, ETC Supplies has brought together a directory of independent sewing and embroidery machine specialists whose current services and contact routes we could verify online.
The providers below cover a range of domestic, industrial and commercial embroidery machines. Availability, travel areas, supported brands and call-out charges can change, so please contact the engineer directly before booking.
Quick tip: When you contact an engineer, mention that you found their details through ETC Supplies.
Before you book a repair
- Have the machine make, model and serial number ready.
- Describe the fault, when it started and any error code shown.
- Confirm that the engineer supports your exact model and whether the work is carried out on site or in a workshop.
- Ask about call-out charges, estimated turnaround time, parts availability and warranty terms before approving the work.
Verified service directory
| Supplier’s name | Based in | Area served | Contact details |
|---|---|---|---|
| Sewing Machine Engineer – Joseph Zudovas | Greater London | Greater London and surrounding areas; wider UK and European travel may be available by arrangement |
Tel: 07786 193 889 |
| Embroidery Technical Services | Worksop, Nottinghamshire | Coverage area not stated; confirm directly |
Tel: 07973 313763 |
| Embroidery Engineering Services / Sewing Machine Service Centre | Castle Cary, Somerset | Primarily South West England; confirm availability directly |
Tel: 01963 350068 Mobile: 07947 725315 |
| Franklin Co – Franklins Group industrial division | Colchester, Essex | Coverage area not stated; confirm directly |
Tel: 01206 688662 |
| Hobkirk Sewing Machines Ltd | Blackburn, Lancashire | Workshop repairs and on-site industrial support; confirm call-out coverage |
Tel: 01254 693555 Email: info@hobkirk.co.uk |
| Aberdeen Sewing Machines Ltd | Aberdeen | Domestic repairs at its Aberdeen premises; industrial servicing across Scotland |
Tel: 01224 478555 Email: welcome@aberdeensewing.com |
| SewMac / Sewing Machine Specialists | Kirkintilloch, Scotland | Scotland; on-site and home visits depend on location and availability |
Tel: 07711 916551 |
| Dowlings Sewing Machines | Wickford, Essex | Coverage area not stated; confirm directly |
Tel: 01268 570248 |
| Greasley Electronics Limited | Coalville, Leicestershire | Coverage area not stated; contact the company about sending or delivering controllers and electronic components |
Tel: 01530 835823 Email: info@greasley.co.uk |
| M & D Sewing Machines Ltd | Crumlin, Newport; operational listing in Ebbw Vale | Wales and South West England; confirm current call-out coverage directly |
Tel: 07811 285956 |
A note from ETC Supplies
This directory is provided to help customers identify independent specialists. The businesses listed are not employees or agents of ETC Supplies, and inclusion does not guarantee availability, pricing or the outcome of any repair. Always confirm that a provider is suitably experienced with your exact machine before booking.